Last updated: June 30, 2026
This document outlines our commitment to compliance with the General Data Protection Regulation (GDPR) and explains how we handle personal data of individuals in the European Economic Area.
We process personal data only when we have a valid legal basis, including:
You have the right to obtain confirmation that we are processing your personal data and to access that data. We will provide a copy of your personal data in a commonly used electronic format.
If personal data we hold about you is inaccurate or incomplete, you have the right to request correction or completion of that data.
You have the right to request deletion of your personal data in certain circumstances, including when:
You may request that we restrict processing of your personal data in certain situations, such as when you contest the accuracy of the data or object to processing.
Where processing is based on consent or contractual necessity and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another controller.
You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes. We will cease processing unless we demonstrate compelling legitimate grounds that override your interests.
Where processing is based on consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred before withdrawal.
You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates GDPR provisions.
We implement appropriate technical and organizational measures to ensure data security, including:
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Retention periods vary depending on the type of data and purpose of processing.
Inquiry records are typically retained for seven years for business and legal compliance purposes. Upon expiration of retention periods, data is securely deleted or anonymized.
Personal data collected through this website is primarily stored and processed in Australia. If data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place, such as:
We do not use automated decision-making processes, including profiling, that produce legal effects or similarly significantly affect individuals.
For questions regarding GDPR compliance or to exercise your rights, please contact us at:
Email: [email protected]
Address: Unit 7, 142 Industrial Drive, Braeside VIC 3195, Australia
To exercise any of your rights under GDPR, please submit a written request to the contact details provided above. We will respond to your request within one month, though this period may be extended by two additional months in complex cases.
We may request additional information to verify your identity before processing requests related to personal data.
We may update this GDPR compliance statement to reflect changes in our data processing practices or legal requirements. The "Last updated" date indicates when changes were last made.